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ITIL professionals with more certifications earn on average 13% more in US, according to the ITSM Salary Survey by Plexent


Plexent teamed up with itSMF USA and the Kelley School of Business at Indiana University, Bloomington to conduct the industry's first ITSM-focused salary survey.According to the survey, certifications really do pay: in 2011, an ITIL Expert made on average $122,000 and an ITIL Service Manager $125,000 in US.

The survey report includes:

  • Average salaries for IT service management professionals in the United States.
  • Info to confirm or deny ideas about gender gaps, geographic differences or variances by industry!
  • What's the average age of our salary participant?  The results may surprise you!


Download the full report of the ITIL ITSM Salary Survey by Plexent.