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ACCESSIBILITY Certifications

Are the exam questions multiple choice, essay style or both?
Exams include a number of multiple choice questions where the candidates must select one or more correct answers from a list of options or true /false options. Options may be in the form of text or pictures.
Do I need to go through training to sit for an exam?
Training is optional, however it is highly recommended .
What is the exam format?

All ACCESSIBILITY Certifications for Professionals exams are available for Candidates to take over the internet, by using a laptop and a web cam and connecting to a PEOPLECERT web proctor.

Certification

No. of Questions

Exam Duration

(50% extra time available for people with disabilities)

Pass Score

ACCESSIBILITY Certification for Professionals in Hotel Management

80

All multiple-choice

120 minutes

 

70%

56 correct answers out of 80

ACCESSIBILITY Certification for Professionals in Hotel Guest Services

40

All multiple-choice

90 minutes

70%

28 correct answers out of 40

ACCESSIBILITY Certification for Professionals in Hotel Housekeeping & Facilities Services

40

All multiple-choice

90 minutes

70%

28 correct answers out of 40

How long is the exam?

Certification

Exam Duration

Extra Time / Total Exam Duration

for Candidates with Disabilities

ACCESSIBILITY Certification for Professionals in Hotel Management

120 minutes

60 minutes / 180 minutes

ACCESSIBILITY Certification for Professionals in Hotel Guest Services

90 minutes

45 minutes / 135 minutes

ACCESSIBILITY Certification for Professionals in Hotel Housekeeping & Facilities Services

90 minutes

45 minutes / 135 minutes

What if I fail?
You can register to retake an exam as many times as needed.
Do I need to renew my certification? If so, how often?
All ACCESSIBILITY Certifications for Professionals need to be renewed every five years.