ITIL Expert is achieved by accumulating 22 credits through the first two levels of the Scheme. The ITIL® Expert level is aimed at those individuals who are interested in demonstrating a superior level of knowledge of ITIL ® through their ITIL Certification.
Candidates who achieve ITIL® Expert level will also satisfy the pre-requisite entry criteria for the ITIL® Master Level; the highest level of certification within the ITIL ® scheme. |
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As of August 2011, ITIL V3 has been updated to ITIL 2011. The updates were designed to improve the publications, making them more clear and consistent. The attached FAQs provide detailed information on the list of the updated publications.