|
Foundation |
Self study is acceptable but training through an Accredited Training Organization is recommended |
65% |
60' |
Web based - Immediate Paper based - 2 days after exam receipt by PEOPLECERT |
|
Foundation Bridge |
Exam available only for resit candidates.
Training through an Accredited Training Organization & V2 Foundation Certificate |
65% |
30' |
Paper based - 2 days after exam receipt by PEOPLECERT |
|
Manager Bridge |
Training through an Accredited Training Organization & V1 or V2 Service Manager Certificate |
80% |
90' |
Paper based - 2 days after exam receipt by PEOPLECERT |
|
Intermediate Lifecycle Module (3 credits each):
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
Intermediate Capability Module (4 credits each):
- Operational Support & Analysis
- Planning, Protection & Optimization
- Release, Control, Validation
- Service Offerings & Agreements
|
Training through an Accredited Training Organization & V3 Foundation or V2 Foundation plus Bridge Certificate |
70% |
90' |
Web based - Immediate Paper based - 2 days after exam receipt by PEOPLECERT |
|
Managing Across the Lifecycle - MALC (5 credits) |
A minimum of 17 credits must be achieved to take the MALC Exam. |
Currently, in pilot phase |