Lean IT Kaizen helps IT organizations to ensure that they provide their customers with the best possible services. Kaizen in Japanese means continuous improvement using small incremental change and it translates as change for the better (Kai means change, Zen means for the better).
This level is building on the learning objectives from the Lean IT Foundation to provide specific skills based training to IT professionals responsible for facilitating Kaizen improvement events.
Who is Lean IT Kaizen for?
Lean IT Kaizen is of interest to anyone who is involved in change management.
Lean IT Kaizen - syllabusDownload the Lean IT Kaizen syllabus
Number of questions: 40 multiple choice
Pass mark: 65% (26 out of 40)
Open book/notes: no
Electronic equipment permitted: no
PrerequisitesLean IT Foundation
Lean IT Kaizen training through an accredited training provider