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Qualifications Scheme for Management Systems Professionals

PEOPLECERT is the only certification body to offer four levels of certification, meeting different candidate needs, depending on their specific level of expertise and career progression.

Professionals also have the option of further specialized certifications

 

Foundation level, for professionals wishing to demonstrate their know-how of a particular management system. This qualification, based on an ISO-based exam, will certify that its holders have a solid understanding of an ISO standard and its content and is the first level of the PEOPLECERT Professional Certifications in Management Systems scheme. Formal training is highly recommended before attempting a Foundation exam,

Foundation exam format

  • 40 multiple choice questions
  • 1 of 4 possible answers must be selected to each question
  • All questions are of equal weight
  • Duration: 60 minutes (an extra 15 min will be granted to non-native speakers)
  • Pass mark: 65% (26 out of 40 questions)
     

Professional level, for professionals wishing to demonstrate their capability to implement a particular ISO standard within an organization. This level also provides the advanced level of knowledge required for professionals wishing to get certified as Auditors or Consultants.
Before taking an ISO-based Professional level exam, taking a 2-day formal training course at a PEOPLECERT Accredited Training Organization is required.

Professional exam format

  • 40 multiple choice and case study based questions
  • 1 of 4 possible answers must be selected to each question
  • All questions are of equal weight
  • Duration: 90 minutes (an extra 30 min will be granted to non-native speakers)
  • Pass mark: 65% (26 out of 40 questions)

 
Auditor level
, for professionals who want to demonstrate their skills as Auditors of different management systems. To reach this level, candidates need to prossess the Professional level certification in a management system. The level consists of 4 grades:

  • Provisional Auditor, which requires some professional experience, but no prior auditing experience.
  • Auditor, which requires prior professional and relevant auditing experience
  • Lead Auditor, which requires professional and further relevant, high level auditing experience
  • Internal Auditor, which requires prior professional and auditing experience within the candidate's own organization.

Certification at any of the above grades requires a 3-day formal training course at a training organization accredited by PEOPLECERT and passing an ISO 19011-based examination.

Auditor exam format

  • 40 multiple choice based questions based on ISO 19011
  • 1 of 4 possible answers must be selected to each question
  • All questions are of equal weight
  • Duration: 60 minutes (an extra 15 min will be granted to non-native speakers)
  • Pass mark: 65% (26 out of 40 questions)

Consultant level, for professionals wishing to demonstrate their competences as Consultants on different management systems. To reach this level, you need to prossess the Professional level certification in a management system. The Consultant Certification consists of 3 grades:

  • Junior Consultant, which requires some professional experience, but no prior consultancy experience.
  • Consultant, which requires previous professional and relevant consultancy experience.
  • Senior Consultant, which requires professional and further relevant, high level experience in consultancy services

Certification at any of the above grades requires a 3-day formal training course at a training organization accredited by PEOPLECERT and passing an ISO 10019-based examination.

 Consultant exam format

  • 40 multiple choice based questions based on ISO 19011
  • 1 of 4 possible answers must be selected to each question
  • All questions are of equal weight
  • Duration: 60 minutes (an extra 15 min will be granted to non-native speakers)
  • Pass mark: 65% (26 out of 40 questions)

Scheme Requirements

For detailed information on the prerequisites of each level in the scheme please refer to the Candidates Certification Guide.

Important Notes for Auditors

  • Candidates for the Auditor and Lead Auditor levels must also successfully complete a Personal Attribute Assessment test administered by PEOPLECERT.
  • Applicants for any Auditor grade do not need to possess prior certification at a less senior grade. Candidates can enter the scheme at the level corresponding to their educational background, professional and auditing experience.
  • Professionals who are certified at a particular Auditor grade, are encouraged to apply for a regrade to a more senior grade as soon as they have fulfilled the senior level’s requirements.
  • Candidates who possess Professional level certification in more than one ISO standards, can apply for Auditor certification in all of these standards. Upon passing the Auditor exam, they will receive their certification for all the ISO standards they qualify.

Important Notes for Consultants

  • Candidates for the Consultant and senior Consultant levels must also successfully complete a Personal Attribute Assessment test administered by PEOPLECERT.
  • Applicants for any Consultant grade do not need to possess prior certification at a less senior grade. Candidates can enter the scheme at the level corresponding to their educational background, professional and auditing experience.
  • Professionals who are certified at a particular Consultant grade, are encouraged to apply for a regrade to a more senior grade as soon as they have fulfilled the senior level’s requirements.
  • Candidates who possess Professional level certification in more than one ISO standards, can apply for Consultant certification in all of these standards. Upon passing the Consultant exam, they will receive their certification for all the ISO standards they qualify.

Personal Attribute Assessment Test

The Personal Attribute Assessment Test measures a professional’s personal attributes relating to his/her  occupational capabilities and competence. These include attribute such as how open-mided, diplomatic, observant, perceptive, versatile, tenacious, etc. an individual is. For more detailed information, please refer to the PEOPLECERT Professional Certifications in Management Systems Certification Guide.

Personal Attribute Assessment Test Format

  • 85 multiple-choice questions
  • 6 possible answers to each question
  • Duration: 35 minutes