According to the survey, certifications really do pay: in 2011, an ITIL Expert made on average $122,000 and an ITIL Service Manager $125,000 in US.
Plexent teamed up with itSMF USA and the Kelley School of Business at Indiana University, Bloomington to conduct the industry's first ITSM-focused salary survey.
The survey report includes:
- Average salaries for IT service management professionals in the United States.
- Info to confirm or deny ideas about gender gaps, geographic differences or variances by industry!
- What's the average age of our salary participant? The results may surprise you!
Download the full report of the ITIL ITSM Salary Survey by Plexent.