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ITSM EXPERTS SDN. BHD. certified by PEOPLECERT Group as an ITIL® Accredited Training Organization

PEOPLECERT Group ( , the experts in
certifying professionals, today announced the certification of ITSM EXPERTS Sdn. Bhd. ( , a leading professional IT Service Management training and consulting
organization in South East Asia, as the first ITIL® Accredited
Training Organization by PEOPLECERT Group in Malaysia.

ITIL® is the most widely adopted approach for IT Service Management in the world, as it provides a practical framework for identifying, planning, delivering and supporting IT services to business.

This agreement comes a few months after PEOPLECERT’s launch of operations in South East Asia, expanding the organization’s network, through a global portfolio customized to regional needs and local teams of experts.

‘With over 20 years of vast experience in the field of IT Service Support and Service Delivery, we need to continue to offer our customers with accredited training together with reliable, high quality exams that meet the evolving local market needs. Being accredited by PEOPLECERT Group, a global organization with expertise and strong focus on their partner support, means that we can do that. Going through PEOPLECERT’s accreditation process that was a hassle free yet a methodical one proved that we chose the right partner, Mr. Tony Albert, ITSM EXPERTS’ CEO said.

 ‘Given today’s competitive market, we do our best to provide our clients with certifications that are based on a simple and reliable experience, both for the organization and its candidates. We have invested heavily on our systems infrastructure, to ensure that our accreditation process is thorough and simple and that the overall examination system, from booking, to monitoring to the actual exam experience, is user friendly and reliable and most importantly, tailor-made to the customer needs’, Mr Dimitris Nicolaides, PEOPLECERT Group’s Business Development Manager added.