A brand new ITIL qualification from AXELOS, ITIL Practitioner, will enable those qualified at ITIL Foundation level to confidently and successfully adapt and adopt the framework. The Practitioner Guidelines are targeted at professionals in any role related to the delivery or support of IT services – all of whom may initially question the need for yet another exam. On closer inspection, though, ITIL Practitioner delivers vital practical experience, filling a gap in the ITIL series of qualifications.
About the Author
Panagiotis Fiampolis is Research & Development Director at PEOPLECERT, which partners with organisations and government bodies for the development & management of globally recognised certification schemes and the delivery of their related standardised exams in over 150 countries.
This article was originally published in Service Talk, Spring 2016 http://www.itsmf.co.uk/. Permission to view pdf granted by editor.
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