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PEOPLECERT Executives speaking at key itSMF events on the changing trends within the ITSM industry


Alejandro Debenedet, PEOPLECERT’s International Business Development Director, and Michael McLaughlin, Regional Manager for US, will be speaking at key itSMF events in Europe and US over the next few months, further demonstrating the organization’s commitment to the industry and its support of itSMF’s goals. During the events, the two speakers will be spreading the word on the changing trends within the ITSM industry, sharing useful insights into the rising significance of higher levels of the ITIL® certification.

PEOPLECERT executives will also be present at a number of itSMF events:

  • itSMF USA Local Interest Group MN, 14 March
  • itSMF Norway, 14-15 March
  • itSMF Sweden, 20 March
  • itSMF Cyprus, 8-9 May

‘Our aim is to not only share knowledge with our peers and partners, but really discuss the way forward, what opportunities IT professionals have these days in order to not only add value to their organization, but further grow on their know-how. ITIL is becoming more and more popular, with more and more professionals getting certified, which means that the pressure now is on certified professionals to further differentiate themselves and their know-how with higher levels of certification. This is what organizations need to understand and champion, as business transformation can only succeed by empowering their people through certification’, Debenedet says.