This module elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organisational goals.
The ITIL® 4 Leader: Digital and IT Strategy (DITS) module provides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation.
This module is therefore aimed towards IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.
Candidates will gain extensive knowledge on how and when technological innovation can help drive organisational success, and when it can add unnecessary layers of complexity and risk, enabling them to balance legacy with new ways of working effectively.
Learn what is necessary for future IT leaders to manage risk and ensure continuous delivery of digital excellence.
Understand what factors to consider when setting up a digital strategy and ways in which organisations need to evolve to remain competitive in the market.
Ensure that your organisation endures by encouraging a culture that is more agile, resilient, lean, and continuously improving.