ITIL® Foundation

This level helps you understand the key elements, concepts and terminology of ITIL

ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.

Who is ITIL Foundation for:

ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.

The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme.

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KEY BENEFITS

  • 1

    Increase your salary prospects

    Global surveys demonstrate that ITIL qualified individuals are better paid.

  • 2

    Learn the global language

    Learn how to effectively communicate with colleagues and other ITSM professionals.

  • 3

    Deliver value

    Understand how services are delivering value in your organization.

WHERE TO TRAIN

Exam INFO

TAKE THE EXAM

  • AT YOUR LOCAL TRAINING CENTRE

    You may sit your exam at your local Training Centre which may offer better pricing options than direct bookings via PeopleCert.

  • ANYTIME, ANYPLACE

    In as little as 4 hours from booking via PeopleCert Online Proctoring. 

    -10%
    US$349.00 US$314.00
    Price for United States
  • TEST CENTRE VIA PEARSON VUE

    You can choose to take your exam through the Pearson VUE global network*.

    *Currently available exams:
    ITIL® Foundation, PRINCE2® Foundation, MSP® Foundation, LSS Green Belt, LSS Yellow Belt, LSS Black Belt