ITIL® Intermediate - Service Strategy

ITIL® Intermediate Service Strategy focuses on the importance of the strategic aspect of services within the IT service lifecycle.

ITIL® Intermediate Service Strategy (SS) is one of five ITIL® Service Lifecycle modules and provides you with guidance that enables you to design, develop, and implement service provider strategy that aligns to the organisational strategy.

It focuses on the importance of the strategic aspect of services within the IT service lifecycle and it provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors, whilst having the skills to develop and progress strategy within an organisation or programme.

The Service Strategy certification can only be taken following an accredited training course.

Who is SS for:

ITIL® Intermediate Service Strategy is suitable for professionals in the areas of IT Management, IT Finance Management, Supplier Relationship Management. It is also valuable for individuals who need to understand the relationship between the IT and general aspects of their work and to appreciate how the ITIL best practice framework can help them work more efficiently.

CUSTOMER REVIEWS

KEY BENEFITS

  • 1

    Formulate IT service strategy

    Acquire the knowledge and management principles to formulate IT service strategy

  • 2

    Provide vision & direction

    Get the organisational capability to provide vision and direction for Service Management

  • 3

    Deliver value to the organisation

    Get a practical approach on how to move an IT organisation from a focus on technology to a strategic approach to managing the Service Portfolio

WHERE TO TRAIN

Exam INFO

PREREQUISITES
  • ITIL® Foundation Certificate in IT Service Management
  • Training through an Accredited Training Organisation

TAKE THE EXAM

  • AT YOUR LOCAL TRAINING CENTRE

    You may sit your exam at your local Training Centre which may offer better pricing options than direct bookings via PeopleCert.

  • ANYTIME, ANYPLACE

    In as little as 4 hours from booking via PeopleCert Online Proctoring. 

    US$399.00
    Price for United States