ITIL® Intermediate - Service Transition

ITIL® Intermediate Service Transition focuses on the process and practice elements to build, test and implement products and services.

ITIL® Intermediate Service Transition (ST) is one of five ITIL® Service Lifecycle modules. It focuses on the process and practice elements and management techniques required to build, test and implement products and services. In addition, this module shows how service transition can be applied to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases.

With this module, you will learn how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will also get guidance on techniques for organising and managing the transition, and management of technology considerations, challenges and risks.

The Service Transition certification can only be taken following an accredited training course.

Who is ST for:

ITIL® Intermediate Service Transition is suitable for IT professionals in positions such as Release Manager, IT Change Manager, IT Configuration Manager, IT Project Support, IT Project Manager, IT Programme Manager.

CUSTOMER REVIEWS     (1 ratings)

KEY BENEFITS

  • 1

    Get the skills to manage change

    Learn techniques that can help you better understand and manage changes to IT services in line with users’ expectations and business strategy

  • 2

    Provide improvements

    Service transition helps you flexibly manage changes and deliver improvement to services provided by organisations or programmes of work

  • 3

    Deliver valuable service

    Get global best-practice guidance ensuring that the value identified in the service strategy is maintained when introducing new and changed services

WHERE TO TRAIN

Exam INFO

PREREQUISITES
  • ITIL® Foundation Certificate in IT Service Management
  • Training through an Accredited Training Organisation

TAKE THE EXAM

  • AT YOUR LOCAL TRAINING CENTRE

    You may sit your exam at your local Training Centre which may offer better pricing options than direct bookings via PeopleCert.

  • ANYTIME, ANYPLACE

    In as little as 4 hours from booking via PeopleCert Online Proctoring. 

    US$399.00
    Price for United States