ITIL 4 Specialist: Acquiring & Managing Cloud Services

The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity.

It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.

ITIL 4 Specialist: Acquiring & Managing Cloud Services enables professionals to

• Analyze available solutions and potential benefits using a vendor-neutral approach
• Effectively identify, select and deliver optimized cloud services
• Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
• Adopt a customer-focused end-to-end cloud procurement user journey.

Important Notice: Please note that there are no certification prerequisites for studying the Acquiring & Managing Cloud Services module, making it accessible to anyone interested in gaining critical skills in this area. The relevant key concepts from the ITIL 4 framework will be covered as part of the mandatory accredited training required for the module, to enable full understanding of the core material. Accredited training can only be purchased as part of a package that includes the exam. 

Starting from 1 February 2022, exam vouchers for AXELOS Certifications, including ITIL 4 Specialist: Acquiring & Managing Cloud Services, will incorporate the corresponding Digital Core Guidance (eBook).  The Core Guidance eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account, upon exam purchase and the candidate is able to take advantage of several features available like annotation, highlighting, etc.

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