KatrinaM
The best ITIL 4 learning experience in the world.
Be guided by ITIL Co-Author, ITIL Master, Axelos Global Ambassador and Consulting Partner Katrina Macdermid through her global award-winning ITIL 4 courses infused with human-centred design and storytelling to make learning engaging, relevant and fun.
We Provide Training For
Why wouldn’t you want to learn from the worlds leading authority on ITIL and service management and her team of international thought leaders?  Our certifications, including our one of a kind online learning portal infused with human centred design, have won global awards for Best Certification, Best Blended Learning & Best use of Interactive Scenarios in learning in 2021.   Katrina is considered a visionary in the IT service management learning and consulting domain training and has a reputation internationally as a speaker, educator and IT service management consultant advising in government, the public and private sector across a broad range of industries in ITIL, human-centred design and IT service management.  Providing ITIL 4 Foundation, Managing professional, Strategic leader and ITIL Extension modules as well as maturity assessments, workshops in a box, masterclasses, consulting and public speaking.