Why wouldn’t you want to learn from the worlds leading authority on ITIL and service management and her team of international thought leaders? Our certifications, including our one of a kind online learning portal infused with human centred design, have won global awards for Best Certification, Best Blended Learning & Best use of Interactive Scenarios in learning in 2021. Katrina is considered a visionary in the IT service management learning and consulting domain training and has a reputation internationally as a speaker, educator and IT service management consultant advising in government, the public and private sector across a broad range of industries in ITIL, human-centred design and IT service management. Providing ITIL 4 Foundation, Managing professional, Strategic leader and ITIL Extension modules as well as maturity assessments, workshops in a box, masterclasses, consulting and public speaking.
