Are you ITIL v3 certified? Now you can transition over to ITIL 4 while still gaining the skills and knowledge needed to understand the core concepts of the updated guidance. PeopleCert has prepared some recommended routes for you and don’t forget to check out our comprehensive FAQs below to help you better understand ITIL 4.
If you hold ITIL v3 Foundation, the recommended approach is to take ITIL 4 Foundation in order to be able to transition to the new scheme. There is a large amount of new material in ITIL 4 Foundation therefore a new single exam is required to assess your knowledge of the new ITIL 4 Foundation guidance.
If you hold a low number of credits beyond Foundation, you have two recommended options to transition to ITIL 4, dependent on what you want to achieve in the scheme.
OPTION 1: You are encouraged to take ITIL 4 Foundation and a further module in your preferred area of interest, becoming either an ITIL Specialist, Strategist or Leader.*
If you have no intention of pursuing the ITIL Managing Professional designation, the recommended route for you would be to take the most relevant module in your area of practice/interest.
OPTION 2: You are encouraged to achieve 17 credits from ITIL v3 to become eligible to take the ITIL Managing Professional transition module.
If you would like to work towards achieving the ITIL Managing Professional designation, you will need to continue collecting ITIL v3 credits until you have achieved the required 17 credits to be eligible to take the Managing Professional Transition module.
The benefit of this route is that you are eligible to fast-track past the v3 Managing Across the Lifecycle course and exam. You can also continue collecting credits before ITIL Managing Professional examinable modules are launched.
*further prerequisite required
If you have achieved 6 credits or more since v3 Foundation, then it is in your interests to continue collecting v3 credits to prepare for an easy transition to ITIL 4 and gain the ITIL Managing Professional designation.
You will need to reach 17 credits to be eligible to take the ITIL Managing Professional Transition module.
If you have achieved ITIL v3 Expert, you can take the ITIL Managing Professional Transition module as soon as it is released to achieve the ITIL Managing Professional designation.
After achieving the ITIL Managing Professional designation, if you are interested in pursuing the ITIL Strategic Leader stream, you would only need to complete the ITIL Leader Digital & Strategy module.
Once you have completed both streams, you are eligible to move towards ITIL Master.
The ITIL Certification Scheme comprises of the following levels:
One of the main characteristics of the new ITIL 4 certification scheme is that it is now formed by two different designation streams; ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL). They are intended to provide end-learners with greater depth of content in key areas of service management and IT strategy to support their learning journey and career progression.
The two streams are made up of five modules altogether.
To become an ITIL Managing Professional (ITIL MP) end-learners must complete the following modules:
To become an ITIL Strategic Leader (ITIL SL) end-learners must complete the following modules:
*Universal module for both ITIL designation streams.
In order to be eligible to become an ITIL Master, end-learners must have both the ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations.
Further details about how to become an ITIL Master will be released at a later time.
The Managing Across the Lifecycle (MALC) exam currently requires end-learners to have gained a total of 17 credits from ITIL Foundation, Intermediates, and or ITIL Practitioner.
To keep a consistent approach and recognise any previous investment end-learners have in ITIL v3, the same amount of credits will be required for those wishing to transition from v3 to ITIL 4 via the ITIL Managing Professional Transition module.
Having gained the required credits from ITIL v3, end-learners will be able to take the ITIL Managing Professional Transition module without needing to take the MALC exam.
The first 4 translations of ITIL 4 Foundation will be German, French, Japanese and Spanish.
More information regarding non-English language guidance and related timings will be released in Q1 2019.