ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.

PRINCE2 Agile is a practical, flexible, and cost-effective way to scaled agile working —supporting leadership buy-in, team agility, measurable success, and increased innovation. To achieve this badge, individuals need to have successfully achieved PRINCE2 Agile Foundation (version 2) certification.

PRINCE2 Agile is a practical, flexible, and cost-effective way to scaled agile working —supporting leadership buy-in, team agility, measurable success, and increased innovation. To achieve this badge, individuals need to have successfully achieved PRINCE2 Agile Practitioner (version 2) certification and its prerequisites.

The ITIL® Product (Version 5) digital badge confirms that the holder understands how product teams co-create, operate and evolve digital products using the ITIL Product and Service Lifecycle. It demonstrates knowledge of the structures, activities and practices needed to coordinate work from discover through to support, integrating product thinking with service management, ensuring that products deliver meaningful value. The skills reflected in this badge demonstrate an ability to apply ITIL guidance to maintain product integrity, enable flow and support outcomes.