ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.

PRINCE2 Agile is a practical, flexible, and cost-effective way to scaled agile working —supporting leadership buy-in, team agility, measurable success, and increased innovation. To achieve this badge, individuals need to have successfully achieved PRINCE2 Agile Practitioner (version 2) certification and its prerequisites.