Membership

Put ITIL into practice

Optimize service delivery

Access High Velocity IT, Drive Stakeholder Value, and Create, Deliver, and Support eBooks for expert guidance on improving efficiency, customer experience, and operational success.

Elevate your leadership skills

Advance your career with Digital and IT Strategy and Direct, Plan and Improve eBooks, designed to help you make strategic decisions and lead transformation.

Expand your ITIL expertise

Deepen your knowledge with ITIL 4 Extension Module eBooks, covering Sustainability in Digital and IT, Cloud Services, Business Relationship Management, and IT Asset Management.

Boost your workflow with Practice Guides

Implement best-in-class ITSM strategies with 34 ITIL 4 Practice Guides, covering high-velocity IT, service value streams, and digital transformation.

Elevate your ITSM skills with Masterclasses

Gain 19 hours of expert insights through exclusive Masterclasses and webinars, exploring topics like AI in ITSM and ITIL 4 best practices, delivered by industry leaders.

Leverage ITIL templates and case studies

Use 40+ ready-to-apply ITIL templates and real-world case studies to enhance ITSM, optimize processes, and drive innovation.

Take a glimpse at ITIL resources

Glossaries for ITIL definitions

AI in ITSM Masterclass series

ITSM job role profiles

ITIL case studies

KPI balance checklist templates

Practice Manager practice guides

Strategic Leader practice guides

Managing Professional practice guides

Emergency request and disaster recovery templates

Candidate syllabi for exams

Put PRINCE2 into practice

Unlock your leadership insights

Access Managing Successful Programmes (MSP) and Portfolio Management (MoP) eBooks to gain knowledge into leading strategic initiatives, successful change and investment decisions.

Embrace Agile in your projects

Integrate Agile principles with PRINCE2 Project Management, one of the world’s most highly regarded project management method, using takeaways from the Executive Guide to PRINCE2 Agile.

Manage risks and maximize value

Gain practical risk management guidance from the M_o_R 4: Management of Risk eBook to enhance value creation and safeguard your organization across industries and global standards.

Leverage AI for project efficiency

Stay ahead in the evolving landscape of AI-driven project management with findings from the PRINCE2 7 AI Practice Guide.

Join expert-led Masterclasses

Gain 12 hours of expert insights through masterclass series such as PPM Goes Agile, Mastering Project Priorities, and Mastering Project Delivery to sharpen your project management skills.

Access templates and case studies

Use 90+ ready-to-apply project management templates for planning, risk assessment, and reporting, plus real-world case studies for practical recommendations.

Take a glimpse at PRINCE2 resources

PRINCE2 AI practice guide

PPM Goes Agile Masterclass series

Glossaries for PPM definitions

Mastering Project Delivery Masterclass series

Candidate syllabi for exams

PRINCE2 case studies

Mastering Project Priorities Masterclass series

Project log and brief templates

Templates for starting, directing, and closing a project

Daily log and issue templates

Project management job role profiles

What our members say

Ronny Louis

IT Process Owner

Krzysztof Bona

Senior Service Manager

Khaled R.D. Khameis

Project Manager

Esam Dia Thabet Gerges

IT Consultant and Experienced Software Architect

Francesca Corazziari

Business Analyst

You don’t risk anything as the value is high!

If you want to get your knowledge about ITIL and other topics as close to the source as possible, then you would not be able to go without PeopleCert Membership.

Being a Plus member there is also something that needs to be brought to everybody’s attention. When you’re still going for certifications, you get a free “Second Chance” on your exams, and you get access to Mock exams, preparing you for the real thing. And yes, sometimes a question from this mock exam appears on the exam.

You have access to resources before they are published in an updated publication. Those resources are accessible online on the website or are provided to you during webinars that provide real value.

Invaluable resource for any IT professional!

An example of how PeopleCert Membership has made my work easier or more successful is that I can now refer to ITIL practices whenever I need to, which has helped me to improve my decision-making and problem-solving skills.

Since using PeopleCert Membership, I have noticed that I am able to better address issues and findings, getting inspired on what to look for and how it is supposed to be working. This is invaluable, especially in big organizations where small steps/improvements make a lot of a difference.

One unique feature of PeopleCert Membership that I find particularly valuable is the availability of all ITIL practices, constantly up-to-date.

Enables professionals to stay ahead!

If I were to describe PeopleCert Membership in a few words, I would say, "Empowering, reliable, and transformative."

It has been invaluable in my professional journey by equipping me with the tools needed to establish credibility and achieve career milestones. Using PeopleCert Membership has significantly impacted my productivity and efficiency by giving me access to best practices and tools that I can directly apply in my day-to-day work.

Professionals committed to their professional development should consider PeopleCert Membership, it’s a foundation for success in an ever-changing professional landscape.

Vast knowledge base!

As a Plus member, being able to add Digital Badges provided my LinkedIn profile with more hits and I am approached more often by recruiters.

After achieving the Information Security Practitioner certificate and badge, I was approached by the General Manager of the sector to standardize a flow for information security incident management in the sector.

I have already recommended PeopleCert Membership to my team and the whole compliance team became PeopleCert members. One has already achieved ITIL 4 Practice Manager and another is a Lean Six Sigma - IASSC Certified Green Belt™ ICGB™.

One step further: beyond the obvious

An example of how your product has simplified my work is this: I am responsible for the Level II Help Desk for users of a web application and the resources you have made available have helped me to better define and share with the customer crucial aspects such as: SLA, error reporting and management procedures, management of change requests, etc.

A feature of your product that I find particularly valuable is the richness and quality of the resources available, not only for certifications but also for daily work.

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