If you hold a hands-on practical IT role, these resources will help you refine your skills for overseeing and improving specific organizational practices while boosting your capacity to drive enhancements and optimize company procedures.

With the PeopleCert library, you’ll get access to more than 1500 pages of practical advice. Updated in 2023-24, the ITIL 4 Practice Guides include the latest best practices.

ITIL 4 upper-level publications are essential reading for IT managers, CIOs and team leads and for everyone else who aims to enhance their expertise in service management, develop the essential skills to run successful IT-enabled products and services, and to navigate the challenges of the digital era and lead digital transformation.

They cover many aspects of service management, including strategy planning, digital transformation and team management.

These ebooks are intended for readers seeking specialized knowledge and skills in digital sustainability, cloud management, business relationship management and IT asset management.

They will be equipped with the skills they need to navigate the challenges of the future, or to become a subject matter expert in specialist areas related to IT service management.

Dive into our Official eBooks to uncover the key principles of DevOps and explore best practices for successfully implementing the methodology to reach business goals faster, overcome obstacles to digital transformation and drive innovation.

Broaden your expertise with practice guides and Official eBooks on PRINCE2 7 project management, programme and portfolio management, as well as organizational change management.

Deepen your understanding of specialized areas such as Risk Management, Project Management Office, Value Management and Programme Management with our Official eBooks and Practice Guides.