PRINCE2 Agile® Practitioner digital badge demonstrates the ability to practically apply and tailor the leading global Agile project management method. It shows the practical skills to incorporate Agile behaviours and techniques into PRINCE2® projects to manage projects in a way that combines responsiveness and flexibility with quality and stability. It enables this individual to deliver value faster from their projects, respond to change better and collaborate more effectively.

The ‘AI in ITSM’ digital badge confirms that the holder understands emerging trends in AI development and its application in service management. It includes the technical, ethical, legal, and operational aspects of AI adoption across various industries and roles, as implemented by managed service providers, enterprises, governments, academia, and other types of organizations. The knowledge and skills are based on insights from internationally recognized experts and ITIL architects.