ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.

PRINCE2 Agile® Foundation digital badge demonstrates a fundamental understanding of how to adapt the PRINCE2® method to obtain benefits from Agile delivery techniques such as Scrum, Kanban and Lean. The skills gained enable this individual to help their organisation deliver value early and respond to change without compromising on quality and stability, regardless of the size or scope of the project.

PRINCE2 Agile® Practitioner digital badge demonstrates the ability to practically apply and tailor the leading global Agile project management method. It shows the practical skills to incorporate Agile behaviours and techniques into PRINCE2® projects to manage projects in a way that combines responsiveness and flexibility with quality and stability. It enables this individual to deliver value faster from their projects, respond to change better and collaborate more effectively.