MSP® Foundation demonstrates this individual understands the fundamental skills of programme management. They have an awareness of the key principles and activities required to interact effectively with programme management functions and teams to help to create organisational value in a VUCA environment. They have a fundamental knowledge of the key principles that enable effective management and delivery of a programme or change initiative.

ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.