ITIL Specialist Acquiring & Managing Cloud Services demonstrates the individual has the practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions regardless of sector, industry, cloud vendor or cloud maturity. They can identify, measure and optimise value from cloud procurement and services while also maximising ROI and adjustments to be made to co-create value for both the service provider and consumer.

By combining achievement of the ITIL Practice Manager, ITIL Managing Professional, and ITIL Strategic Leader designations, the ITIL® 4 Master demonstrates the individual’s ability to apply the principles, concepts, methods, and techniques from ITIL in the workplace at both the strategic, tactical and operational levels. They can demonstrate their understanding of the business requirements, how to plan and navigate the journey to success, and the practical methods and tools to achieve that.

The ITIL Foundation (Version 5) digital badge confirms that the holder understands the key concepts and structures of digital product and service management, including the ITIL Value System, ITIL Guiding Principles, and ITIL Product and Service Lifecycle. It validates knowledge of how value is co-created through effective product and service management and how the ITIL Four Dimensions work holistically. Learners demonstrate the ability to apply ITIL guidance to identify value streams, use continual improvement, and support effective management of products and services.

PRINCE2® 7 Practitioner - The PRINCE2® Practitioner qualification elevates project management skills by enabling individuals to apply the PRINCE2 methodology in complex project environments, customize it to meet specific requirements, manage project benefits, and implement advanced risk and change control practices. It also fosters expertise in stakeholder engagement, advanced project planning, business case evaluation, project leadership, and efficient project reporting.

The ITIL® Strategy (Version 5) digital badge confirms that the holder can develop, implement, and adjust strategy in volatile, uncertain, complex and ambiguous (VUCA) environments. It validates application of the ITIL Strategy Management Model across the strategy development (observe, orient, decide, plan) and implementation (plan, execute, synthesize, reflect) cycles to support alignment between business intent, digital products and services, governance and operating models. It demonstrates the skills to make balanced, sustainable, and responsible strategic decisions.

The ITIL® Transformation (Version 5) digital badge confirms that the holder can provide practical, scalable guidance for embedding, sustaining and optimizing change across products and services. It validates understanding of transformation complexity and organizational context, application of the ITIL Transformation Model and use of patterns, tools and governance to enable sustainable change. The skills reflected demonstrate the ability to align people, processes, and technology, ensuring transformations deliver measurable value and build enterprise resilience.