ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.

ITIL 4® Leader Digital and IT Strategy demonstrates the individual has the practical understanding and application of crafting a digital vision and strategy, shaping and integrating IT and business strategies aligned with the wider organisational goals to enable success of the business. They develop cross-functional digital strategy, elevate discussions to strategic levels, drive operational excellence, analyse and respond effectively to VUCA factors.

PRINCE2® 7 Foundation - The PRINCE2® 7 Foundation qualification is designed for project managers and those aspiring to become project managers. It demonstrates that an individual is capable of recalling and comprehending the PRINCE2® project management method. It provides an introductory and comprehensive understanding of the PRINCE2 method, principles, themes, and processes. This qualification ensures that candidates possess the necessary knowledge and terminology to contribute effectively.

PRINCE2® 7 Practitioner - The PRINCE2® Practitioner qualification elevates project management skills by enabling individuals to apply the PRINCE2 methodology in complex project environments, customize it to meet specific requirements, manage project benefits, and implement advanced risk and change control practices. It also fosters expertise in stakeholder engagement, advanced project planning, business case evaluation, project leadership, and efficient project reporting.

ITIL® Strategic Leader designation demonstrates that the individual has a clear understanding of how IT influences and directs business strategy. They recognise and apply the value of ITIL, not just for IT operations, but for the management of all IT and digitally-enabled services to co-create value and drive organisational success in the digital era. They can navigate the complexities of the digital era, plan and implement digital transformation initiatives successfully.

ITIL 4 ® Strategist Direct, Plan and Improve proves that the individual has the understanding and know-how in aligning their team’s objectives to the organisational strategy. They can drive organisational change and embed a culture of continual improvement creating a learning and improving IT organisation with a strong and effective strategic direction. They can also apply improvements with planning work, decision-making, innovating and improving products with the necessary agility.