Successful candidates demonstrate their basic understanding of Lean IT to support a Lean initiative within an IT organization. PeopleCert Lean IT Foundation exam proves the candidate has sufficient knowledge and understanding of the key principles of the Lean philosophy and how to apply them and develop a continuous improvement mindset for the organization.

ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.