The ITIL AI Governance Unlocked digital badge confirms that the holder has developed a strong understanding of how to design, assess, and apply effective governance practices for AI-enabled systems. It covers the core principles of AI governance, including risk management, ethical safeguards, data governance, transparency, and regulatory alignment, as well as how to integrate AI oversight within existing IT service management (ITSM) structures. The knowledge and skills are based on insights from ITIL guidance, AI governance frameworks, and leading industry practitioners.