PeopleCert Verified Digital Badges

Laura Joy Phillips

Project Manager

Health Care

PRINCE2® Practitioner Certificate in Project Management

PRINCE2® Practitioner digital badge demonstrates an individual has the practical skills to apply the world's most widely adopted project management method in a live working environment. It shows they have the ability to apply and tailor the method to a range of different environments and sectors to manage successful projects of any size, scale or scope and, ultimately, deliver value for their organisations.

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PRINCE2® Foundation Certificate in Project Management

PRINCE2® Foundation digital badge demonstrates this individual has fundamental knowledge of the world's most widely used project management method as a basis for working effectively in a project management team. With a focus on how to plan, manage and deliver projects successfully from start to finish, PRINCE2® Foundation provides this individual with knowledge of the key elements of successful project working, contributing to the delivery of great outcomes for their organisation.

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MSP® Foundation Certificate in Programme Management

MSP® Foundation demonstrates this individual understands the fundamental skills of programme management. They have an awareness of the key principles and activities required to interact effectively with programme management functions and teams to help to create organisational value in a VUCA environment. They have a fundamental knowledge of the key principles that enable effective management and delivery of a programme or change initiative.

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Mastering Project Priorities

The Mastering Project Priorities digital badge validates the holder’s ability to align project goals with effective communication, clear objectives, and controlled scope. It demonstrates proficiency in managing project complexities, preventing scope creep, and maintaining team focus throughout the project lifecycle.

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AI Unlocked

The ‘AI Unlocked” digital badge validates a professional’s understanding of AI fundamentals, technologies, and their practical applications across industries. The learning course covers essential concepts such as Machine Learning, Natural Language Processing, and Generative AI, complemented by hands-on projects in text and image generation. Learners will also gain insights into AI project management, integration strategies, data privacy, and ethical considerations. By completing the course, participants will be equipped to apply AI solutions in real-world scenarios, boost productivity, and lead AI initiatives responsibly.

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AI in ITSM

The ‘AI in ITSM’ digital badge confirms that the holder understands emerging trends in AI development and its application in service management. It includes the technical, ethical, legal, and operational aspects of AI adoption across various industries and roles, as implemented by managed service providers, enterprises, governments, academia, and other types of organizations. The knowledge and skills are based on insights from internationally recognized experts and ITIL architects.

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Agile Unlocked in the AI Era

The Agile Unlocked in the AI Era digital badge proves that the holder understands Agile as a mindset and modern way of working. It validates the ability to apply core frameworks like Scrum and Kanban, navigate hybrid and scaled models through PRINCE2 Agile, and understand the integration of Agile, DevOps, and ITIL 4. The badge also demonstrates skill in translating Agile principles into real-world value, using metrics effectively, and fostering high-performing teams — especially in AI-driven, fast-evolving environments.

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Managing Value Streams & Optimizing Customer Experiences

The Managing Value Streams & Customer Experiences digital badge confirms that the holder has developed a strong understanding of how to define, map, and manage value streams to improve business outcomes and customer experiences. It covers the principles of value stream management (VSM), including value stream mapping, flow optimization, and value realization, as well as how to integrate these practices across IT service management (ITSM), Agile, DevOps, and PRINCE2 environments. The knowledge and skills are based on insights from internationally recognized experts and leading practitioners.

Verified

by PeopleCert