Maturity is the measure of an organization’s ability to deliver predictable outcomes including on-time delivery, productivity, quality, compliance, and customer satisfaction.
Why does maturity matter?
Maturity has a proven link to organizational success. Several research studies conducted globally have shown a strong positive correlation between IT governance maturity and key business performance indicators.
What Maturity Is and Why It Matters
What is maturity?
Maturity is the measure of an organization’s ability to deliver predictable outcomes including on-time delivery, productivity, quality, compliance, and customer satisfaction.
To achieve the designation, you need to pass two exams, which can be scheduled separately and taken in any order.
Exam 1
ITIL Transformation (Version 5)
40 questions
Multiple choice
90 minutes
Open book
Pass score 70%
Exam 2
ITIL Managing Professional Transition - Product, Service, Experience (Version 5)
60 questions
Multiple choice
120 minutes
Open book
Pass score 70%
Closing Thoughts
PeopleCert’s continued presence at the Delphi Economic Forum underscores its commitment to shaping meaningful dialogue around the future of skills, educa-tion, and workforce development. As a long-standing Gold Sponsor, we actively contribute to cross-sector discussions that advance skilling, upskilling, and re-skilling, while bridging academic and technical pathway
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What Maturity Is and Why It Matters
What is maturity?
Maturity is the measure of an organization’s ability to deliver predictable outcomes including on-time delivery, productivity, quality, compliance, and customer satisfaction.
Why does maturity matter?
Maturity has a proven link to organizational success. Several research studies conducted globally have shown a strong positive correlation between IT governance maturity and key business performance indicators.
Accelerate your career
Increase your employability
Acquiring PRINCE2 Project Management certifications allows you to demonstrate your project management expertise in a credible way, making you more attractive to potential employers.