Certified Agile Service Manager

Certified Agile Service Manager (CASM)®: Advance your DevOps skills. Create stronger teams.

Adopting DevOps and an agile culture increases customer value and delivers greater business performance in a fast-paced, disruptive world. Organisations fully embracing DevOps and agile practices see a higher rate of revenue and profit growth and are more likely than their mainstream counterparts to grow their businesses at a faster rate.

With Certified Agile Service Manager, you will learn about:

• What it means to “be agile”
• The Agile Manifesto, its core values, and principles
• Adapting Agile thinking and values into service management
• Agile concepts and practices including DevOps, ITIL®, SRE, Lean and Scrum
• Scrum roles, artifacts, and events as it applies to processes
• The two aspects of Agile Service Management
• Agile Process Improvement and Agile Process Engineering

Benefits for Organisations

• Faster time to market
• Higher product quality
• Reduced risks
• Faster ROI
• Higher customer satisfaction

Benefits for Individuals

• Respond to changing business requirements with agility
• Smaller, faster implementation
• Enhanced workflow
• Shortened and amplify feedback loops
• Continuous improvement and learning

What else is included with your exam purchase

This certification offers the free-of-charge Digital Badge service.
The digital badge will allow you to showcase your professional certification acquired through PeopleCert to potential employers, colleagues and your business network. It can be added on your email signature, your CV, your LinkedIn and other social media accounts. Find out more here.

Get additional services to help you succeed with your exam:

Your second chance at certification, at an affordable price
Take² gives you a second chance at retaking this examination, at a fixed, attractive price.

Discover Take²