ITIL® 4 Specialist: Create, Deliver and Support

ITIL® 4 Specialist Create, Deliver and Support

This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

“Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further.

Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

 

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KEY BENEFITS

  • 1

    Boost your skills

    Gain up-to-date skills and knowledge to navigate the digital service economy.

  • 2

    Enhance your career

    Gain recognition through the ITIL 4 Managing Professional designation.

  • 3

    Deliver value

    Understand service quality and improvement methods to deliver value in your organization.

WHERE TO TRAIN

Exam INFO

PREREQUISITES
  • ITIL® Foundation Certificate in IT Service Management
  • Training through an Accredited Training Organisation

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    In as little as 4 hours from booking via PeopleCert Online Proctoring. 

    US$488.00
    Price for United States