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Certifications IT Governance & Service Management ITIL ITIL 4 Specialist: High-Velocity IT
ITIL 4 Specialist:
High-Velocity IT
Learn practical skills to adapt service management practices to the modern organisation's dynamic, high-velocity environment. Build resilient systems and improve service quality and speed.
Industry-recognised
certification
Showcase your ability to excel in essential IT service management, and to handle critical tasks in the field.
Employers'
first choice
Certify your expertise in managing IT services, making you the preferred choice for roles in IT service management and support.
New career
opportunities
Advance your career in IT with an ITIL certification, opening doors to new roles and cutting-edge opportunities in the evolving tech landscape.
At a glance
What will you learn?
Digital Transformation Strategies
Different strategies and approaches for transforming traditional IT operations into a more digitally-focused and agile environment.
Agile and DevOps Principles
Understand how Agile and DevOps practices can be applied to IT service management to accelerate service delivery, improve collaboration, and enhance efficiency.
Lean and Continuous Improvement
How lean principles can be applied to eliminate waste and streamline processes within IT operations. Explore the concept of continuous improvement to drive ongoing enhancements.
Automation
Gain insights into the role of automation as well as AI and ML in modern IT operations, including how to leverage these technologies for efficiency and innovation
Digital Product Management
Understand the concepts of digital product management and how to design, develop, and manage digital products and services that meet customer needs and deliver value.
Service Resilience
Understand how to ensure the resilience and security of digital services in a high-velocity environment, including strategies for addressing security threats and vulnerabilities.
Service Performance Metrics
Explore the measurement and reporting of key performance indicators (KPIs) and metrics to assess the performance and effectiveness of digital services.
Customer-Centric Approaches
Learn about the importance of having a customer-centric mindset and focus on delivering services that are aligned with customer expectations to create a positive experience.
Culture
Recognise the significance of culture when transitioning to high-velocity IT including strategies for fostering a culture of innovation, collaboration, and agility.
Popular among professionals who have advanced to roles such as:
IT specialist: development
IT specialist: changes
IT specialist: operations
IT manager: development
IT Project manager
IT service manager
Digital product manager
Trusted by companies worldwide
ITIL 4 is the world's most widely-used IT Service Management framework, adopted by industry-leading brands around the world. Embrace its principles to unlock new career opportunities.
eLearning

Discover our ITIL 4 Specialist: High-Velocity IT course
Interactive
Self-paced
Device-friendly
8-10 hour content
Mobile-optimised
Case studies
Practical exercises
Summary
Bite-sized learning modules
Make the best of our e-learning option through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
Interactive & engaging content
Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
Self-directed learning
Take charge of your learning with this self-directed format that lets you choose your focus areas and empowers you to tailor your educational journey to your personal goals.
Learn at your own speed
Take advantage of closed captioning and adjustable player settings to pace yourself and enjoy an effective learning experience.
Progress tracking
Stay on top of your learning with real-time progress tracking. Knowledge checks help deepen your understanding and ensure that you grasp the material as you progress.
Real-world case study approach
Make the best of the case studies included in the course that help you bridge theory and practice.
Structured learning objectives
Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.
Embedded ITIL 4 glossary
Access the Official ITIL 4 glossary anytime, as it has been included into the course. This handy resource is a valuable tool for quick reference and to help deepen your knowledge of ITIL 4 terminology.
Canvas integration
Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.
Explore the eLearning Demo

  • Step into our eLearning platform and discover how it can elevate your learning with engaging, interactive content.

     


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Learning Resource Kit
Expertly Crafted Content
Course materials are created by experts ensuring that the content is accurate, comprehensive and directly aligned with requirements.
01
Up-to-Date and Reliable
Rest assured, all your study materials are always current and in sync with the official exams.
02
Accessible Learning
The materials are easily accessible through our online learning management system, and you can download and keep the resources for future reference, even after passing your exams.
03
Diverse Learning Resources
Designed for self-directed independent study, our Learning Resource Kit supports a range of learning preferences, including workbooks for in-depth study and Quick Reference Guide.
04
Exam
40 questions
Multiple choice
90 minutes
Closed book
Minimum required score to pass: 70%
The exam is available in:
Chinese
English
French
German
Italian
Japanese
Polish
Portuguese (Brazil)
Spanish
Exam essentials
Official eBook
This guide is a valuable exam preparation resource which will be your go to reference for your work, further studies or professional development.
Interactive eLearning
Immerse yourself into our exciting interactive experience and learn through quizzes and tests. Track your progress, stay engaged and ensure that every step of your learning journey is both enjoyable and effective.
Exam retake
Take your exams stress-free, knowing that you'll get a second chance at the exam if you don't get a satisfactory result on your first try.
Learning Resource Kit
Study with the ITIL 4 Specialist: High-Velocity IT Learning Resource Kit which includes a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning.
Keep your certification current
Stay Up to Date with PeopleCert Membership

Becoming a PeopleCert Plus member is the simplest way to keep your certification(s) current. Remain certified by logging Continuous Professional Development points for everyday professional activities, stay up to date on industry trends, sharpen your skills, and set yourself apart on the job market.

Make the Best of our Complete Product Suites

You also have the option to keep your certifications current by enrolling in a different course from the same Product Suite and successfully completing the given exam before your renewal date. Dive into our wealth of resources, including insights into emerging trends and best practices, to build expertise and stay ahead.

Renewal every 3 years
60
CPD points needed for renewal
Upgrade to PeopleCert Plus today to upskill, excel, and progress in your career.
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Purchase options

Features
Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Free exam re-take
Official Mock Exam
Best Value

For exam retake only. Training through an accredited partner or ITIL Official eLearning required*.

US$839. 00 Incl. VAT

Buy now
Best Value

For self-paced learners seeking an interactive experience to guide exam preparation.

US$1,299. 00 Incl. VAT

Buy now
Best Value

For self-paced learners seeking a comprehensive experience to build exam confidence.

US$1,599. 00 Incl. VAT

Buy now
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*Certification requirements

  • ITIL Foundation or ITIL 4 Managing Professional Transition Certificate
  • Training through an Accredited Training Organisation or an official eLearning course
  • Exam results will not be released without proof of completion.