Understand how to formulate strategic goals and adopt the courses of action and allocation of resources into tactical and operational plans.
Understand how organisational governance evaluates, directs and monitors service management activities.
Learn to establish, analyze, monitor, and improve links between the organization and its stakeholders at strategic and tactical levels.
Step into our e-learning platform and discover how it can elevate your learning with engaging, interactive content.
This guide is a valuable exam preparation resource which will be your go to reference for your work, further studies or professional development.
Immerse yourself in our exciting interactive course and learn through quizzes and tests. Track your progress, stay engaged and ensure that every step of your learning journey is both enjoyable and effective.
Take your exams stress-free, knowing that you'll get a second chance at the exam if you don't get a satisfactory result on your first try.
Learn with the Official ITIL 4 Specialist: Plan, Implement, and Control Training Materials, which include a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning.
Closely aligned with the official certification exam, these practice tests are an invaluable tool to boost your confidence. Mock exams replicate the actual test environment, provide a realistic and engaging experience and increase your prospects of success in the real exam.
Becoming a PeopleCert Plus member is the simplest way to keep your certification(s) current. Remain certified by logging Continuous Professional Development points for everyday professional activities, stay up to date on industry trends, sharpen your skills, and set yourself apart on the job market.
You also have the option to keep your certifications current by enrolling in a different course from the same Product Suite and successfully completing the given exam before your renewal date. Dive into our wealth of resources, including insights into emerging trends and best practices, to build expertise and stay ahead.