A fast, focused route for ITIL 4 certification holders to upgrade to ITIL Foundation (Version 5), concentrating only on the updates introduced in ITIL Foundation (Version 5).
Stay current with confidence
Demonstrate your understanding of the key enhancements introduced in ITIL (Version 5) and your ability to apply them in modern digital environments.
Validate your expertise
Build on your ITIL 4 certification and strengthen your expertise in digital product and service management in line with the latest ITIL evolution.
Advance your professional profile
Strengthen your credibility and remain competitive as organizations evolve in increasingly complex and AI-enabled landscapes.
Understand what has changed since ITIL 4. Focus only on the new and refined concepts, terminology, and structural updates introduced in ITIL Foundation (Version 5).
Digital product and service management evolution
Explore how the new ITIL reflects modern digital and AI-enabled environments. Understand how increasing complexity shapes digital product and service management across their lifecycle.
Updated language and core concepts
Gain clarity on the updated terminology and principles shaping ITIL (Version 5), ensuring confident communication across teams, partners, and stakeholders.
Enhanced value creation approach
Discover how ITIL (Version 5) reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery, and measurable outcomes.
Applying ITIL (Version 5) in practice
Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance, and results.
What skills will you acquire?
Applying ITIL (Version 5) updates
Confidently interpret and apply the updates introduced in ITIL (Version 5) without repeating previously covered ITIL content.
Managing digital and AI complexity
Understand how ITIL evolved to support modern digital product and service management, including the impact of AI and emerging technologies.
Strengthening value-focused practice
Apply updated guidance to improve alignment, performance, and measurable outcomes across products and services.
Unlock career opportunities
IT Specialist Application Development
IT Specialist Change Management
IT Operations Specialist
IT Development Manager
IT Service Operations Manager
IT Team Leader
Chief Digital Officer
IT Project Manager
Transformation Manager
IT Service Manager
Digital Product Manager
Experience Manager
Service Improvement Manager
Service Delivery Specialists
Product Owner
Process Lead
Customer Success Manager
Service Owner
Digital Product Designer
Enterprise Architect
Solution Designer
Trusted by companies worldwide
Organizations worldwide trust ITIL to provide a shared language and practical approach for managing digital products and services. These capabilities enable consistent value creation across roles and industries.
A valuable exam preparation resource, this guide will also be your go to reference in your work, further studies or professional development.
Learning Resource Kit
The Official Training Materials for ITIL Foundation (Version 5). It includes a detailed Learner Workbook and Quick Reference Guide to enhance exam preparation and long-term learning.
Keep your certification current
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Make the Best of our Complete Product Suites
You also have the option to keep your certifications current by enrolling in a different course from the same Product Suite and successfully completing the given exam before your renewal date. Dive into our wealth of resources, including insights into emerging trends and best practices, to build expertise and stay ahead.
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Rescheduling an exam up to 48 hours before its start time is free. Rescheduling at a later stage is subject to additional charges.
A fee of USD 60 / EUR70 / GBP 60 / AUD 85 / JPY 6815 (depending on country/currency, plus tax where applicable) will be charged for rescheduling from 48h up to 4h before the exam.
After that time, a fee of USD 120 / EUR 135 / GBP 115 / AUD 170 / JPY 13635 applies.
