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Certification Categories IT Governance & Service Management ITIL ITIL Product (Version 5)
ITIL Product (Version 5)
ITIL Product (Version 5) enables you to manage digital products as integrated value streams, aligning product capabilities, services, and business outcomes across their full lifecycle. Leverage this valuable practical guidance to excel in complex, AI-driven environments and advance your career.
Industry-recognized
certification
Showcase your ability to deliver, manage and improve digital products from start to finish, and handle critical tasks in the field.
Employers'
first choice
Certify your expertise in managing digital products and services, making you the preferred choice in today’s competitive landscape.
New career
opportunities
Equip yourself with relevant, in-demand skills to improve your daily work, accelerate your growth, and qualify for a wide range of attractive roles worldwide.
At a glance
What will you learn?
Digital Product and Service Integration
Gain a clear understanding of how digital products provide capabilities and digital services enable value realization. Explore how to effectively manage both as a single and unified system.
Value Stream Integration and Flow Optimization
Learn how to identify, map, and improve product value streams to optimize flow, reduce waste, and achieve measurable outcomes.
Strategic Discovery and Product Direction
Find out how to align product roadmaps with organizational strategy through structured discovery, prioritization, and evidence-based decision-making.
Human-Centred Product Design
Discover how to apply design thinking and human-centred design principles to create user-centered, scalable, resilient, usable, and sustainable digital products.
Resource and Supplier Orchestration
Learn to make informed acquisition decisions across technology, talent, and suppliers to ensure scalability and long-term resilience.
Build and Quality Engineering Integration
Explore how to integrate design into build activities with automation, testing, governance, and technical debt management.
Controlled Transition and Deployment
Analyze how to execute structured, risk-aware product transitions with operational readiness and observability embedded from day one.
Reliable and Observable Operations
Discover how to apply Site Reliability Engineering (SRE) principles, observability, capacity and continuity planning, monitoring, performance management, and automation to ensure reliability, availability, and resilience.
AI-enabled ways of working
Integrate AI-enabled ways of working and practices into product development and support.
What skills will you acquire?
Unlock career opportunities
Product Manager
Digital Product Manager
Product Owner
Head of Product Development
Enterprise Architect
Solutions Architect
IT Delivery Manager
Service Delivery Manager
IT Operations Manager
Portfolio Manager
Chief Digital Officer
Trusted by companies worldwide
ITIL equips professionals with a shared language and practical understanding of how modern organizations manage digital products and services, skills that are in high demand across industries worldwide.
Exam
40 questions
Multiple choice
90 minutes
Open book*
Minimum required score to pass: 70%
Exam available in:
English
Exam Essentials
Official eBook
Your definitive introduction to ITIL best practice. A valuable exam preparation resource, this guide will also be your go to reference in your work, further studies or professional development.
Learning Resource Kit
Official training materials designed to support exam preparation and long-term learning. It includes a detailed Learner Workbook and a Quick Reference Guide.
Keep your certification current
Stay Up to Date with PeopleCert Membership
Becoming a PeopleCert Plus member is the simplest, most cost-effective way to keep your certification(s) current. Renew your certifications by logging Continuous Professional Development points for everyday professional activities, stay up to date on industry trends, sharpen your skills, and set yourself apart in the job market.
Make the Best of our Complete Product Suites
You also have the option to keep your certifications current by enrolling in a different course from the same Product Suite and successfully completing the given exam before your renewal date. Dive into our wealth of resources, including insights into emerging trends and best practices, to build expertise and stay ahead.
Renewal every 3 years
60
CPD points needed for renewal
Upgrade to PeopleCert Plus today to upskill, excel, and progress in your career.
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Please note: This module requires accredited training, either through an Accredited Training Organization or ITIL Official eLearning (coming soon). The Exam Bundle option is for learners re-sitting the exam.

Purchase options

Best Value

For exam retake only. Training through an accredited partner or ITIL Official eLearning required.

US$865. 00 Incl. VAT

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Official eBook
Exam voucher
Learning Resource Kit
Coming soon
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For self-paced learners seeking an interactive experience to guide exam preparation.

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Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Coming soon
Best Value

For self-paced learners seeking a comprehensive experience to build exam confidence.

Pre-order opens shortly
Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Free exam re-take
Official Mock Exam
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