ITIL Strategy (Version 5)
ITIL Strategy (Version 5) offers practical guidance for developing, delivering, and optimizing strategies to create lasting value. It helps align technology, investment, and execution with business outcomes, empowering you to act with clarity and confidence in complex, AI-driven environments.
Industry-recognized
certification
Demonstrate your ability to define and implement strategies that connect business goals with technology and value creation.
Employers'
first choice
Showcase your expertise in aligning strategy with execution and effectively delivering value to qualify for strategic and leadership roles.
New career
opportunities
Build sought-after capabilities to steer decision-making, lead transformation initiatives, and support long-term organizational success.
What will you learn?
Key ITIL Strategy Concepts
Gain a clear understanding of the core ITIL principles, practices, and terminology that underpin effective strategy development and alignment.
Strategy in Digital and AI-Driven Environments
Explore how strategy evolves in dynamic, complex, and AI-enabled contexts, and how to maintain clarity and direction.
Strategy Development
Learn how to observe, orient, decide, and plan, to define effective, outcome-driven strategies.
Strategy Implementation
Discover how to plan, execute, synthesize, and reflect to translate strategy into actionable initiatives and sustained value.
Operating Models and Strategic Alignment
Find out how business and operating models support strategic intent and enable value creation.
Strategic Decision-Making in Complex Environments
Develop the ability to make informed, conscious decisions in uncertain and rapidly changing settings.
Strategic Capabilities and Leadership
Learn how strategic capabilities shape and deliver value-driven strategy.
Governance, Risk, and Sustainability in Strategy
Uncover how governance, risk management, and sustainability support long-term strategic success.
AI Governance in Strategy
Explore how AI governance enables responsible, value-driven strategy development and execution.
What skills will you acquire?
Trusted by companies worldwide
ITIL equips professionals with a shared language and practical understanding of how modern organizations manage digital products and services, skills that are in high demand across industries worldwide.
Exam
40 questions
Multiple choice
90 minutes
Open book*
Minimum required score to pass: 70%
Exam available in:
English
Exam Essentials
Official eBook
Your definitive introduction to ITIL best practice. A valuable exam preparation resource, this guide will also be your go-to reference in your work, further studies, or professional development.
Learning Resource Kit
The Official Training Materials for ITIL Strategy (Version 5). The kit includes a detailed Learner Workbook and Quick Reference Guide to enhance exam preparation and long-term learning.
Keep your certification current
Stay Up to Date with PeopleCert Membership
Becoming a PeopleCert Plus member is the simplest, most cost-effective way to keep your certification(s) current. Renew your certification by logging Continuous Professional Development points for everyday professional activities, stay up to date on industry trends, sharpen your skills, and set yourself apart in the job market.
Make the Best of our Complete Product Suites
You also have the option to keep your certifications current by enrolling in a different course from the same Product Suite and successfully completing the given exam before your renewal date. Dive into our wealth of resources, including insights into emerging trends and best practices, to build expertise and stay ahead.
Renewal every 3 years
60
CPD points needed for renewal
Upgrade to PeopleCert Plus today to upskill, excel, and progress in your career.
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Certification Requirements
This module requires the completion of:
- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning (coming soon)
Exam results will not be released without proof of completion.
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Please note that the Exam Bundle option is for learners re-sitting the exam.

Purchase options

Best Value

For self-paced learners seeking an interactive experience to guide exam preparation.

US$865. 00 Incl. VAT

Official eBook
Exam voucher
Learning Resource Kit
Coming soon
Best Value

For self-paced learners seeking an interactive experience to guide exam preparation.

Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Coming soon
Best Value

For self-paced learners seeking an interactive experience to guide exam preparation.

Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Free exam re-take
Official Mock Exam
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