ITIL 4 Practitioner: Monitoring and Event Management
Learn how to systematically observe services and service components, recording, reporting, and responding to selected changes of state identified as events.
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What skills will you acquire?
Popular among professionals who have advanced to roles such as:
Trusted by companies worldwide
ITIL 4 is the world's most used IT Service Management framework, adopted by industry-leading brands around the world. Embrace its principles to unlock new career opportunities.
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Discover our ITIL 4 Practitioner: Monitoring and Event Management
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2-3 hours content
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Practical exercises
Summary
Learning Resource Kit
Exam
20 questions
Multiple choice
30 minutes
Closed book
Minimum required score to pass: (65%)
The exam is available in:
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Official eBook
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Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Free exam re-take
Official Mock Exam
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