ITIL 4 Practitioner: Service Request Management
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner.
What will you learn?
What skills will you acquire?
Popular among professionals who have advanced to roles such as:
Trusted by companies worldwide
ITIL 4 is the world's most used IT Service Management framework, adopted by industry-leading brands around the world. Embrace its principles to unlock new career opportunities.
eLearning

Discover our ITIL 4 Practitioner: Service Request Management
Interactive
Self-paced
Device-friendly
2-3 hours content
Mobile-optimised
Practical exercises
Summary
Learning Resource Kit
Exam
20 questions
Multiple choice
30 minutes
Closed book
Pass Mark: 65%
The exam is available in:
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Features
Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Free exam re-take
Official Mock Exam
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For learners who prefer to prepare for exam success on their own.

US$280. 00 Incl. VAT

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For self-paced learners seeking an interactive experience to guide exam preparation.

US$599. 00 Incl. VAT

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