Does my room meet the necessary requirements?

• Follow the ‘clean desk policy’
  Depending on the exam, you may or may not have access to certain items:
• Notes, manuals, whiteboards etc
• Other electronic devices. These include additional headphones, smart watches, screens, monitors, keyboards, cameras, projectors, or projected images/words
• Your exam room must meet the following requirements in order for your proctor to guarantee that you are taking the exam in a secure environment:
• It must be private (open spaces are not permitted)
• You must be alone in the room
• It must have a door that can be closed and is viewable through your webcam
• There must be enough light for the proctor to see you clearly at all times during the exam. Light should not be directed towards the webcam

What else should I prepare for my exam?

• Be ready to display your physical government-issued Photo Identification Document (ID) matching registered data (read our ID policy here)
  
  • You will be required to verify your identity by showing your ID to the proctor via the webcam
  • When registering for your online exam, make sure that the ID document you used and the details you provided, match exactly the ID document you will use on the exam day
  • Your ID must:

    - Be valid and not expired
    - Include an identifiable photo of you
    - Contain your first/middle names and last name in English (Latin) characters
    - Contain your date of birth, including year
    - Be a physical document (electronic forms of ID will not be accepted)

• Visit your Candidate Profile and enter the necessary details, including your mobile phone number with the relevant country code

What do I do the day of the exam 24 hours prior?

• You System Compatibility Check is required 24 hours prior to your exam, even if you have already completed it
• Log into ExamShield using your credentials
• The ExamShield platform will provide guidance to the Self-Onboarding process. You will need to:
  • Accept the Non-Disclosure Agreement
  • Read the exam instructions
  • View a short exam tutorial that will familiarise you with the exam process
  • Check all the exam rules and confirm that you have read and approved them
  • Scan your ID by either taking a picture of it with your webcam or uploading an image file of the document when prompted
  • Connect to your proctor

What will happen during the online exam?

• PeopleCert’s Online Proctor joins the session, validates, and starts your exam
• PeopleCert’s expertly trained Online Proctors guide you through the exam process and make sure that your experience is comfortable, secure, and stress-free
• Online Proctors will observe you in a non-intrusive way throughout the entire exam time and will be available should you need any help or in case something goes wrong
• At PeopleCert, we strive to assist you in every way possible, helping you to concentrate on your examination while we handle the rest