The ITSM Group is one of the established business consultancies and training providers in Germany, which qualifies and operatively supports national and international clients in optimizing their organizations' performance as well as measuring and efficiently controlling their corporate and IT processes according to clear quality criteria. The ITSM Group has been certified for many years for ITIL®, PRINCE2®, COBIT®, M_o_R® and ISO/IEC 20000, ISO/IEC 27001, DevOps and SCRUM as one of the few training institutes. Beside classroom trainings, we offer a variety of web based and blended learning opportunities. Furthermore, we are training partner of AXELOS® and PEOPLECERT® as well as a member of ISACA and itSMF Deutschland e.V. Focus areas: (IT) Service Management, Management and Technology Consulting, with emphasis on Strategy, Organization, IT Governance, as well as solution implementation and trainings.