In 2025, every digital transformation leader will adopt VSM – or risk irrelevance. *
Value stream management helps teams improve their daily work and meet their customers’ goals, while offering leaders guidance on how to manage a portfolio of projects and products to optimize for organizational success.
Join this course to learn how to identify, map, and manage value streams in your organization. Gain practical tips for improving efficiency by eliminating waste, mitigating risk through a value stream network perspective, integrating PRINCE2, ITIL, Agile, and DevOps principles, and defining, measuring, and aligning value with business strategy and customer outcomes to reach desired objectives.
*Source: 2025 Value Stream Management Trends, Broadcom, January 2025
Stay ahead of the game by acquiring the skills you need to successfully implement VSM across your organization. Learn how to integrate business, IT, software development and operations to optimize workflows, boost customer satisfaction and amplify value.
Enhance your problem-solving and critical skills, and increase efficiency, while focusing on meaningful, value-driven work. Leverage your value delivery expertise to thrive in your current role, set yourself apart among your peers and explore new career possibilities with a higher earning potential.
Master VSM and gain end-to-end visibility into workflows to identify bottlenecks, understand how your work contributes to value delivery and leverage data for enhanced decision-making.
Spot bottlenecks to eliminate delays in workflows, reduce rework, accelerate delivery cycles and ensure customers continuously derive value, while increasing overall product and service quality and reliability.
In this first module, Helen Beal, Head of the Ambassador Programme at PeopleCert, will explain what value is and how managing value streams directly affects business outcomes and the customer experience, while exploring the various VSM stakeholders you’re likely to encounter.
Speaker: Helen Beal
Delve into the principles of Value Stream Mapping and best practices for mapping your own value steams to accelerate flow.
Helen will explain the processes and steps that make up a value stream and offer practical insights for calculating cycle time, spotting value-adding activities, removing inefficiencies, and creating a hypothesis backlog for improvement.
10 April, 3pm UK time
Speaker: Helen Beal
Learn how to define business value and customer value, understand the difference between value stream efficiency and efficacy, and how to rank initiatives according to the value for money they represent for your organization.
Helen, Narinder and Szymon will share actionable tips for measuring ROI across projects and products, and how to make the best of agile and DevOps principles to improve performance and optimize resources for value creation.
24 April, 3pm UK time
Speakers: Helen Beal, Narinder Dhaliwal and Szymon Pawlowski
In the final module of this masterclass series, we’ll cover IT service management value streams and how to align digital experiences with your business strategy.
Helen, Roman and Adam will share best practices for combining value stream management and service management, and explain the differences between value streams, value chains and value stream networks.
Join to deepen your understanding of how value is co-created, how to map and manage your ITSM value streams, and how to connect value streams across multiple products, projects and services with PRINCE2, Agile, DevOps and ITIL.
Speakers: Helen Beal, Roman Zhuravlev and Adam Griffith
