Appeals policy
Special Consideration Policy
Policy for the Elimination of Violence and Harassment at Work
Supplier Code of Conduct
Legal Notice

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Appeals policy

Appeals policy

We have written this policy for our customers:

 our accredited organisations (AOs) who deliver courses leading to a PeopleCert certification;

 candidates who have enrolled on or taken a course and/or exam leading to a PeopleCert certification;

 candidates who plan to take, or have taken, an exam leading to a PeopleCert certification and who have organised this exam independently.

This policy outlines the process to follow when you submit an appeal to us, and the process we follow when responding to your appeal.

Our staff also follow this policy so that we manage all appeals fairly and consistently.

Download Download the policy


If you wish to appeal, please download one of the forms below depending on your location, fill it in, and send it to customerservice@peoplecert.org.

If you are located:

 anywhere except Turkey, please download this form.

 in Turkey, please download this form.

Polityka dotycząca nieprawidłowości w zakresie praktyk i zarządzania

Polityka dotycząca uzasadnionych korekt

Special Consideration Policy

Special Consideration Policy

This policy is for candidates who have taken a PeopleCert examination. It is also for use by our staff to ensure they deal with all special consideration requests in a consistent manner.

This policy outlines:

 our arrangements for special considerations and how candidates qualify;

 what special considerations will be given to candidates.

Download Download the policy


If you wish to apply for special consideration, please download the form, fill it in, and send it to customerservice@peoplecert.org.

Policy for the Elimination of Violence and Harassment at Work

Policy for the Elimination of Violence and Harassment at Work

The purpose of this policy is to create and consolidate a work environment that respects, promotes, and guarantees the human dignity and the right of every person to a world of work without violence and harassment.

The Company declares that it recognizes and respects the right of every employee in a work environment without violence and harassment and ultimately, declares, its zero tolerance for any form of violence and harassment in the workplace.

Download Download the policy

Supplier Code of Conduct

Supplier Code of Conduct

This Supplier Code of Conduct outlines the minimum standards expected from all suppliers, contractors, consultants, subcontractors and other third parties (“Suppliers”) who provide goods or services to PeopleCert.

This Code applies throughout the entire Procurement Lifecycle, including, without limitation, from onboarding and contracting to delivery, performance, monitoring, renewal and any ongoing supplier engagement with PeopleCert.

Download Download the policy

Legal Notice

Legal Notice

PEOPLECERT GROUP

Mailing Address:

PeopleCert International Limited

Themistokli Dervi 40

1066 Nicosia

Cyprus

Registration number: HE 160322

Phone:

+30 210 3729100

E-mail:

info@peoplecert.org

Board of Management:

The PeopleCert Group is managed by the Board of Directors of its parent company.

The PeopleCert Group is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.