PRINCE2® 7 Foundation - The PRINCE2® 7 Foundation qualification is designed for project managers and those aspiring to become project managers. It demonstrates that an individual is capable of recalling and comprehending the PRINCE2® project management method. It provides an introductory and comprehensive understanding of the PRINCE2 method, principles, themes, and processes. This qualification ensures that candidates possess the necessary knowledge and terminology to contribute effectively.

The ‘AI Unlocked” digital badge validates a professional’s understanding of AI fundamentals, technologies, and their practical applications across industries. The learning course covers essential concepts such as Machine Learning, Natural Language Processing, and Generative AI, complemented by hands-on projects in text and image generation. Learners will also gain insights into AI project management, integration strategies, data privacy, and ethical considerations. By completing the course, participants will be equipped to apply AI solutions in real-world scenarios, boost productivity, and lead AI initiatives responsibly.

The Mastering Project Priorities digital badge validates the holder’s ability to align project goals with effective communication, clear objectives, and controlled scope. It demonstrates proficiency in managing project complexities, preventing scope creep, and maintaining team focus throughout the project lifecycle.

The ‘AI in ITSM’ digital badge confirms that the holder understands emerging trends in AI development and its application in service management. It includes the technical, ethical, legal, and operational aspects of AI adoption across various industries and roles, as implemented by managed service providers, enterprises, governments, academia, and other types of organizations. The knowledge and skills are based on insights from internationally recognized experts and ITIL architects.

The Mastering Project Delivery digital badge validates a professional's understanding of the skills necessary for prioritizing stakeholder and customer expectations, managing project risks for smoother execution, and setting realistic deadlines to maintain project timelines. Course participants will also learn strategies for addressing skills gaps and fostering accountability within the team, ensuring a cohesive, high-performing environment that aligns with project goals and stakeholder needs.

The Managing Value Streams & Customer Experiences digital badge confirms that the holder has developed a strong understanding of how to define, map, and manage value streams to improve business outcomes and customer experiences. It covers the principles of value stream management (VSM), including value stream mapping, flow optimization, and value realization, as well as how to integrate these practices across IT service management (ITSM), Agile, DevOps, and PRINCE2 environments. The knowledge and skills are based on insights from internationally recognized experts and leading practitioners.

The Mastering ITSM AI Solutions digital badge is proof that the holder has gained a substantial understanding of how AI is applied in IT service management (ITSM) to drive efficiency, automation, and innovation. It also validates the ability to assess real-world case studies from leading organizations, evaluate AI architecture strategies for IT operations, and apply effective approaches to workflow automation and cost optimization.

PRINCE2® 7 Practitioner - The PRINCE2® Practitioner qualification elevates project management skills by enabling individuals to apply the PRINCE2 methodology in complex project environments, customize it to meet specific requirements, manage project benefits, and implement advanced risk and change control practices. It also fosters expertise in stakeholder engagement, advanced project planning, business case evaluation, project leadership, and efficient project reporting.

The Agile Unlocked in the AI Era digital badge proves that the holder understands Agile as a mindset and modern way of working. It validates the ability to apply core frameworks like Scrum and Kanban, navigate hybrid and scaled models through PRINCE2 Agile, and understand the integration of Agile, DevOps, and ITIL 4. The badge also demonstrates skill in translating Agile principles into real-world value, using metrics effectively, and fostering high-performing teams — especially in AI-driven, fast-evolving environments.

The ITIL AI Governance Unlocked digital badge confirms that the holder has developed a strong understanding of how to design, assess, and apply effective governance practices for AI-enabled systems. It covers the core principles of AI governance, including risk management, ethical safeguards, data governance, transparency, and regulatory alignment, as well as how to integrate AI oversight within existing IT service management (ITSM) structures. The knowledge and skills are based on insights from ITIL guidance, AI governance frameworks, and leading industry practitioners.

The ‘PRINCE2 Agile Templates’ digital badge confirms that the holder understands how to apply structured, ready-made project management templates to enhance clarity, efficiency, and alignment in Agile-enabled projects. It validates knowledge of how these templates reduce administrative effort, improve communication across teams, and provide a consistent starting point that supports both governance and flexibility. The skills reflected in this badge are based on updated PRINCE2 and PRINCE2 Agile guidance, ensuring practitioners can deliver value effectively in today’s fast-paced, hybrid project environments.