PRINCE2® 7 Foundation - The PRINCE2® 7 Foundation qualification is designed for project managers and those aspiring to become project managers. It demonstrates that an individual is capable of recalling and comprehending the PRINCE2® project management method. It provides an introductory and comprehensive understanding of the PRINCE2 method, principles, themes, and processes. This qualification ensures that candidates possess the necessary knowledge and terminology to contribute effectively.

The ‘AI Unlocked” digital badge validates a professional’s understanding of AI fundamentals, technologies, and their practical applications across industries. The learning course covers essential concepts such as Machine Learning, Natural Language Processing, and Generative AI, complemented by hands-on projects in text and image generation. Learners will also gain insights into AI project management, integration strategies, data privacy, and ethical considerations. By completing the course, participants will be equipped to apply AI solutions in real-world scenarios, boost productivity, and lead AI initiatives responsibly.

The Mastering Project Priorities digital badge validates the holder’s ability to align project goals with effective communication, clear objectives, and controlled scope. It demonstrates proficiency in managing project complexities, preventing scope creep, and maintaining team focus throughout the project lifecycle.

The ‘AI in ITSM’ digital badge confirms that the holder understands emerging trends in AI development and its application in service management. It includes the technical, ethical, legal, and operational aspects of AI adoption across various industries and roles, as implemented by managed service providers, enterprises, governments, academia, and other types of organizations. The knowledge and skills are based on insights from internationally recognized experts and ITIL architects.

The Mastering Project Delivery digital badge validates a professional's understanding of the skills necessary for prioritizing stakeholder and customer expectations, managing project risks for smoother execution, and setting realistic deadlines to maintain project timelines. Course participants will also learn strategies for addressing skills gaps and fostering accountability within the team, ensuring a cohesive, high-performing environment that aligns with project goals and stakeholder needs.

The Managing Value Streams & Customer Experiences digital badge confirms that the holder has developed a strong understanding of how to define, map, and manage value streams to improve business outcomes and customer experiences. It covers the principles of value stream management (VSM), including value stream mapping, flow optimization, and value realization, as well as how to integrate these practices across IT service management (ITSM), Agile, DevOps, and PRINCE2 environments. The knowledge and skills are based on insights from internationally recognized experts and leading practitioners.

The Mastering ITSM AI Solutions digital badge is proof that the holder has gained a substantial understanding of how AI is applied in IT service management (ITSM) to drive efficiency, automation, and innovation. It also validates the ability to assess real-world case studies from leading organizations, evaluate AI architecture strategies for IT operations, and apply effective approaches to workflow automation and cost optimization.