ITSM Academy

...educate & inspire


Since 2004, we have been educating & inspiring our learners. If you are looking for training for yourself, a small team, or a large group - we have options for you. - To extend the knowledge well beyond the classroom, our courses include GAME ON! an Interactive Learning Experience® and access to our innovative Learner Portal.

We Provide Training For

ITSM Academy provides IT Service Management (ITSM) education and advice in public, corporate onsite and virtual classrooms. We've built our model so that our training is interesting, interactive and sustainable. Every ITSM Academy instructor is certified to the highest levels in the areas they train. They have years of hands-on IT practitioner experience, enabling them to effectively intertwine theory and real-life stories and scenarios. Using the highest quality content, this engaging training style encourages active group participation, allowing all learners to bring from class a wealth of practical knowledge. Our business values are founded on trust, loyalty, professionalism and long-term relationships. ...educate & inspire is not just our corporate slogan, it speaks to our core mission and goal. "I will not train with anyone else, nor will my team. Thank you to the entire ITSM Academy!" Bob P., IT Operations Manager, USDA