PeopleCert Authorized Training Organization delivering ITIL courses and applied AI for service management.
We help public and private teams improve incident/problem resolution, define KPIs, and implement governance with realistic, maturity-aligned practices.
PASSUS is a PeopleCert Authorized Training Organization (ATO) specializing in IT Service Management and the practical adoption of Artificial Intelligence.
We support organizations in improving incident and problem resolution, designing better services, establishing data and service governance, and measuring performance with meaningful KPIs.
Our approach combines training, workshops and consulting, always aligned to each client’s maturity and operating reality.
We deliver reusable toolkits (templates, prompt libraries and playbooks) so teams can sustain continuous improvement while protecting sensitive information and reducing operational risk.
