Creating value through IT services Want to make a significant improvement in your business with efficient IT processes and services? Are you interested in reliable and flexible standards when handling your projects? ITIL® and Prince2® are proven frameworks in practice for structuring IT services, IT processes and projects. I use both frameworks effectively as a guide to standardising methods and procedures both in project work as well as in regular IT operations. The benefit for you is an improvement in your IT service processes, which are an essential requirement for high quality service. I am at your service as an accessible consultant, coach and trainer. My range of services includes both in-house-training with certification as well as individually designed workshops to discuss problems in the context of your IT processes or in your IT projects.