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Get ITIL4 Certified
 
Get ITIL® 4 Foundation certified

Thousands of IT professionals have already boosted their professional profile within the IT industry through the ITIL® 4 certification.

Why should you get left behind? Step into the world of ITIL 4 and gain the know-how that will take your career to new heights.


Are you already ITIL v3 certified?

Reach out to your training organization for your re-certification exam, to expand your existing skill set and remain relevant to industry developments and market needs.

Take the next step: find your nearest training and exams provider to boost your career now.

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Why ITIL® 4?

ITIL 4 expands on previous versions and provides an end-to-end IT/digital operating model for the delivery of tech-enabled products and services. It reshapes established ITIL practices into the wider context of customer experience, value streams, and digital transformation and supports professionals in guiding how IT interfaces with and leads the wider business strategy.

Who is ITIL® 4 Foundation suitable for?

ITIL® 4 Foundation serves different needs, according to the phase you are in at the certification cycle. It is suitable for:

  • IT professionals looking to boost their skills and demonstrate how they can contribute to business value with a sought-after professional certification
  • ITIL v3 Foundation holders or ITIL V3 Intermediate holders (3 or 4 credits achieved) looking to expand their skill set, integrate concepts from models such as Lean IT, Agile and DevOps and remain relevant to industry developments and market needs
 
What’s new in ITIL 4
  • The Service Value System. ITIL 4 focuses on facilitating value co-creation via a SVS, representing how different components and activities can work together to facilitate value creation through IT enabled services.
  • The Service Value Chain. The set of interconnected activities that, when sequenced in the right way, provides an operating model for the creation, delivery and continual improvement of services.
  • The ITIL Guiding Principles. Helping IT professionals to adopt and adapt ITIL guidance to their own specific needs and circumstances. They reflect principles found in Agile, DevOps and Lean methodologies.
  • The 4 Dimensions of Service Management. To support a holistic approach to service management, ITIL also defines four dimensions that are critical to the effective and efficient facilitation of value for customers and other stakeholders.
  • ITIL Practices. ITIL 4 v3 “processes” are being expanded to consider elements such as culture, technology, information and data management. This holistic vision of a way of working is known as a “practice”.

Get certified with ITIL 4 Foundation and advance your career!

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