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ITIL®4 Extension Modules

ITIL4 ITIL4 Extension Modules

Gain the skills you need for the challenges of the future

The ITIL 4 Extension Modules support organisations and professionals tackle the challenges and opportunities presented by emerging technologies and themes that impact their operations.

There are currently four modules that comprise the ITIL 4 Extension Modules:

  • ITIL 4 Specialist: Sustainability in Digital & IT
  • ITIL 4 Specialist: Acquiring & Managing Cloud Services
  • ITIL 4 Specialist: IT Asset Management
  • ITIL 4 Specialist: Business Relationship Management 
 
ITIL 4 Specialist: Sustainability in Digital & IT

ITIL 4 Specialist: Sustainability in Digital & IT is for IT professionals who are looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

Choose this module if you are looking to:

  • Gain practical knowledge of key sustainability principles
  • Deliver value through sustainable, digitally-enabled products and services
  • Address challenges through sustainable strategies and practices
  • Identify risks and opportunities using best practice guidance

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ITIL 4 Specialist: Acquiring & Managing Cloud Services

ITIL 4 Specialist: Acquiring & Managing Cloud Services is for IT professionals who are involved in the procurement, implementation and ongoing evaluation of cloud services and technologies to ensure they are providing value.

Choose this module if you are looking to:

  • Analyse available solutions using a vendor-neutral approach
  • Craft a digital vision
  • Identify, select and deliver optimised cloud services
  • Facilitate value co-creation
  • Adopt a customer-focused end-to-end cloud procurement user journey

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ITIL 4 Specialist: IT Asset Management

ITIL 4 Specialist: IT Asset Management is for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.

Choose this module if you are looking to:

  • Maximise value creation and control costs of IT assets
  • Manage risks and meet regulatory and contractual requirements of IT assets
  • Support decision-making about the purchase and re-use of IT assets
  • Manage disposal of IT assets including their impact on sustainability

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ITIL 4 Specialist: Business Relationship Management

ITIL 4 Specialist: Business Relationship Management is for IT professionals who are involved in establishing and nurturing the relationships between service providers and consumer organisations, and their stakeholders.

Choose this module if you are looking to:

  • Apply in practice concepts such as stakeholders analysis and management of requirements
  • Integrate Business Relationship Management in the organisation’s service value streams
  • Apply models, techniques, and service relationships

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